Here are the fees and charges applicable to the Everyday Access Account.  For clarification of any of these fees and charges, please contact us.


Everyday Access Account fees

Transaction

Cost

Monthly fee - effective from 1 January 2020 $0
ATM withdrawal at any ATM* Free 
Balance enquiry at any ATM* Free
EFTPOS using Visa Debit Card (credit or savings button) Free
EFTPOS purchase with cash out Free
Internet banking external transfer Free
Internet Banking internal transfer Free
BPAY® payment Free
Direct credit Free
Payroll credit Free
Direct debits Free
Overseas Visa Debit Card ATM withdrawal $5
Declined EFTPOS/ATM (due to insufficient funds) $1.50
*You may be charged a direct charge fee by the ATM operator for withdrawals or balance enquiries.   

 

Service fees

Event

Cost

Staff Assisted Transfer (contact centre) $2
Inactive Fee - When no transactions have been made on your account for one year or more.  $2 per month
Dormany Fee - (Account Keeping Fee - charged on all savings accounts) - When no transactions have been made on your membership for 24 months or more. Charged November each year. $20 p.a.
Direct Debit Dishonour - when payment of a direct debit from your account is rejected. Charged on the day of the dishonour $25
Periodical Payment Dishonour - when payment of a periodical payment from your account is rejected. Charged on the day of the dishonour $20
Account Combination Fee - charged if we have to offset the credit balance of any of your deposit accounts against any debit owing by you $5
Overdrawn Fee - charged on accounts that become overdrawn by $50.00 or more in a calendar month. Charged last day of each month $10 per month
Dishonour Fee - when payment of a cheque deposited in your account is rejected. Charged on the day of the dishonour $9
eStatements available via Internet Banking (copies from Dec 2001) Free
Statements prior to 1997 $3 per page
Subsequent statements  $1.50 per page

 

Specially requested services

Service

Fee

Replacement of VISA Debit Card (within Australia) $12.50
Replacement of VISA Debit Card overseas US$175*
Cancel replacement Visa Debit Card overseas US$50*
Card Extraction Fee - urgent request to change the delivery method of card and/or PIN mailers $45
Copy of Visa Voucher $20
Visa chargebacks $25
International Conversion Fee - payable when you use your VISA card for a foreign currency transaction or for an Australian dollar transaction that is with a foreign merchant or that is processed by an entity outside Australia 3% of transaction value in $AUD
EFT Investigation Fee - payment made to incorrect account or BPAY Biller; incorrect amount transferred; alleged unauthorised transactions; and request to recall funds.  $35
Inward Swift payment - domestic or international transfer is credited to your account $6.60
Outward Swift payment - domestic transfer is debited to your account $20
Forced Payment - direct debit paid on insufficient funds $20
Stop payment of funds transfer to or from another financial institution At cost
Retrieve cashiering vouchers or any other document $20 per item
Payment services - credit union cheque At cost
Stop payment on a credit union cheque $15
*The fee is converted to Australian dollars using the exchange rate valid on the day the emergency card is produced.   

 

® Registered to BPAY Pty Ltd ABN 69 079 137 518