FRAUD ALERT: We're aware of fraudulent calls and emails pretending to be from our fraud department. If contacted, hang up or don't respond. We will never ask for your Internet Banking password or username, ask you to transfer funds to another account or pressure you to act immediately. If in doubt, call our team on 1300 13 14 65 during operating hours or the Fraud Bureau Service 24/7 on 1300 705 750.

Change payment.

What can I change?

You can make changes to your loan repayments to ensure they better meet your needs. Examples of information you can change include:

  • The frequency of your repayments – this can be weekly, fortnightly or monthly.
  • The account your repayments are deducted from.
  • The amount we deduct on a regular basis- you must ensure at least the minimum repayment is made however you can elect to repay a higher amount to get ahead on your loan.

How to make a change

We’re here to make the process simple for you. To make a change to your loan, simply give us a call and one of our team can discuss and make the requested changes for you.

Please note that we cannot action changes to your loan over email or online chat as we need to verify you before making any changes.

Need a hand?

For help managing your loan, reach out to one of our knowledgeable team members – we’re here to make the process easy.

Contact us

© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170