Microsoft-Wide Service Outage – Temporary Disruption Microsoft is currently experiencing a widespread service outage affecting organisations and businesses globally, including our services. As a result, emails cannot currently be sent or received. Some of our services may also be impacted, and processing of certain tasks may be delayed. Please note that this is a wider Microsoft outage and is not isolated to our organisation. We apologise for any inconvenience this may cause and appreciate your patience and understanding while Microsoft works to restore services.
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Disclosure documents

On this page you can view and download our Financial Services Guide (FSG) and Terms and Conditions for our products, as well as Fee and Interest Rate Schedules. You should read and consider these documents when deciding to use any product.

Conditions of use

Terms
and conditions
Financial Services Guide
Digital Wallet
Conditions of Use
Direct Debit
Service
Agreement

Other guides and policies

Open Banking

View the Consumer Data Right (CDR) Policy here.

Dispute Resolution

View our Dispute Resolution Policy for complaints and disputes.

PayID

Customer terms for creating and using PayID.

Osko

View the guide for making Osko payments.

Rates and fees

Interest rates

View interest rates for our loan and deposit products plus access quick links to key product pages with interest rates.

Fees and charges, Access Facilities and Transaction Limits

Refer to our fees and charges, access facilities and transaction limits schedule for more information about fees and charges, limits and access facilities that may be applicable to your accounts with us.

This information on this website is general advice only and does not take into account your objectives, financial situation or needs (your “personal circumstances”). Before deciding whether to buy any product on this website you should consider your personal circumstances. You should read and consider the Terms and Conditions when deciding to use any product (terms and conditions, fees and charges may apply). Our product Conditions of Use are available on this website.

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Call us today on

1300 13 14 65

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