FRAUD ALERT: We're aware of scam calls and emails impersonating our fraud team. Hang up or don't respond. We’ll never ask for your Internet Banking password, username, login PIN or ask you to transfer funds, withdraw cash and pressure you to act. If unsure, call us on 1300 13 14 65 or the Fraud Bureau Service 24/7 on 1300 705 750.

How to update your details

It’s easy.

Staying in touch

Keeping your details up to date with us is crucial. We need to be able to contact you by phone, mail and/or email to keep you informed about any changes to your accounts with us. Plus, it means we can reach out if we suspect fraud on any of your accounts or to see if your accounts are still working for you.

How do I update my details?

You can update your address and contact details such as phone, email, mobile and postal address by calling us on 1300 13 14 65.

Need a hand?

For help managing any of your accounts or loans with us, reach out to one of our knowledgeable team members – we’re here to make the process easy.

Contact us

© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170