News

  • Planned system upgrade from 9pm Saturday 23 November 2019

    24 November 2019

    Due to a planned system upgrade, the following services were unavailable from 9pm Saturday 23 November to approximately 11.30am Sunday 24 November 2019:

    Internet banking
    Telephone banking
    Card transactions, including ATM transactions


    Mobile banking was restored around 3pm. Outgoing Osko payments via Internet Banking are currently not processing however we are continuing to investigate this and hope to have it resolved today. 

    Our contact centre will open again as usual on Monday 25 November at 9am.

    Read more
  • Interest Rate Changes

    11 October 2019

     

    Variable home loan rates

    Effective 6 November 2019, Easy Street will be reducing all existing variable home loans by 0.15%p.a.

    For existing variable loans, interest rates will reduce on 6 November, and be effective for repayments from 27 November 2019.

     

    Fixed home loan rates

    Effective 6 November 2019, Easy Street will also be reducing Fixed Home Loan interest rates for new loans and internal switches by up to 0.36%p.a.

    Read more
  • Forgotten your card PIN?

    10 October 2019

    Forgotten your card PIN?

    Now you can change your card PIN even if you don’t know your current one with our latest mobile banking app update. You’ll no longer need to order a new card to get a new PIN which means you can get back to everyday living faster.

    Plus, this feature helps keep your money safe – if you were ever suspicious someone may know your card PIN, you can simply change it via the app.

    Read more
  • rediATM scheme changes

    26 March 2019
    On 1 April 2019, we’re leaving the rediATM scheme. This decision means you may be charged a direct charge fee when withdrawing cash from a rediATM after this date. We’ve had a long-term link to the rediATM scheme to enable us to provide our members with access to a national network of ATMs free of direct charge fees.
     
    Why we’re changing
    Read more
  • Effective from 1 January 2019, NAB will Leave the rediATM Scheme

    03 January 2019

    Up until now, members have been able to access rediATMs and NAB branded ATMs direct charge free as NAB were a part of the rediATM network.

    NAB, together with ANZ, CBA and Westpac, abolished direct charge fees in 2017, which means that members can now access more than 7,000 ATMs Australia-wide direct charge free.

    The good news for members is that they won’t be affected because they will continue to not be charged a direct charge fee when they use a NAB ATM.

    Read more
  • Credit Card Reforms

    23 April 2019

    The way we calculate credit card interest is changing

    The Australian Government has passed new legislation that will change the way interest is calculated on credit card purchases from 1 January 2019. From 1 January 2019, all Australian financial institutions will need to adopt a new way of calculating credit card interest based on interest-free days. We are getting in touch with you now, to allow you time to contact us with any queries.

    What is changing?

    Read more
  • Early Banking Disruptor Presents New Face to Dissatisfied Customers

    07 November 2018

    Media release: 7 November, 2018

     

    Early banking disruptor presents new face to dissatisfied customers

    Easy Street launched in 2003 making it one of Australia’s first digital banks

    Key facts:

    Read more
  • A new look for our brand

    02 November 2018


    Next Monday evening - 5 November 2018, we will be unveiling a new look for our brand at easystreet.com.au.
     
    Read more