Microsoft-Wide Service Outage – Temporary Disruption Microsoft is currently experiencing a widespread service outage affecting organisations and businesses globally, including our services. As a result, emails cannot currently be sent or received. Some of our services may also be impacted, and processing of certain tasks may be delayed. Please note that this is a wider Microsoft outage and is not isolated to our organisation. We apologise for any inconvenience this may cause and appreciate your patience and understanding while Microsoft works to restore services.

Digital Wallet Conditions of Use Update

Effective 12/09/25, the digital wallet terms and conditions were updated due to the introduction of digital cards.

These conditions govern the use of all digital wallet providers that we support including Apple, Google, Samsung, Fitbit and Garmin (Note that Fitbit and Garmin are not available for new users). Separate terms and conditions which were previously in place for Apply Pay, Google Pay and Samsung Pay have been combined into a single document covering all digital wallet providers. 

There is also expanded wording on how to maintain the security of your card, device and details. There are also further guidelines for the suspension or removal of a card from a digital wallet and clarification on how your information may be used by us.   

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