We are aware of scam callers claiming to be from the Cyber Crimes Department. The caller may claim they have detected fraudulent transactions and to download a remote access app on their phone. If you receive a call of this nature, hang up. Do not download any apps, provide any access codes or one-time passcodes. You should report the scam to us and Scam Watch immediately. After considering the recent change to the RBA’s recent cash rate, among other variables, we have made the decision to increase our variable home loans by 0.25%p.a, and selected savings interest rates by up to 0.25%p.a.

E-statements

easy access to your statement history

This page gives you an overview of e-statements – where to find them, the benefits and what they can tell you.

Never lose a statement again

Good for you, good for the environment

E-statements give you the convenience of having your statement history at the click of a button. By registe

E-statements are the electronic delivery of your regular statements. They are much more environmentally friendly as they replace your current paper statements you receive in the mail.

You can still print your statements if you need to. They are absolutely free and you can register by contacting us.

E-statements will reduce paper wastage – no more paperwork which is good for the environment. They will also make your life easier by storing all your statement information in a single secure environment within Internet Banking. Never lose a statement again! It’s also faster than a traditional paper statement as there is no postage required. We will send you an email as soon as your statement is ready for viewing.

Simply log onto your Internet banking and click ‘accounts’ followed by ‘e-statements’ from the top menu.

Yes, e-statements are a reliable & secure way of receiving your regular account statements. Your statement is stored behind a fire wall and is transmitted to your Internet browser using 128-bit encryption which means it is well protected.

Your e-statement will be made available at the same time your normal statements are issued. You will receive an email notifying you when your latest e-statement is available.

Your e-statement will be available for 7 years from the date of issue.

© A division of Community First Credit Union Limited ABN 80 087 649 938 | AFSL and Australian credit licence 231204 | BSB No 512 170